CASE STUDIES

Vancouver Airport (YVR) has firmly established itself as the Trans-Pacific hub of choice – providing connectivity across North America through to prime Asian markets. The characteristics of such a transfer-hub is to ensure timely, consistent and resilient connectivity..

Gatwick Airport requires a range of passenger and baggage staff, but was in a situation where it required additional personnel resource, beyond that which was available through its own teams. This additional staffing resource was required not only to..

Heathrow Airport operates two consolidation and logistics centres – the Heathrow Consolidation Centre and the Colnbrook Logistics Centre. Both of these facilities provide logistics operations for Heathrow airport, which are contracted out to third..

Heathrow Airport needed to introduce a variety of changes to its baggage service, which were likely impact all of the people, processes, technology and infrastructure components which are involved in baggage handling. It was imperative that these changes..

Heathrow Airport has an ongoing requirement for the seamless transition of individual airlines, and all of their related stakeholders, from one terminal to another within the airport. Meanwhile there is also a requirement for managing the process..